Help and Support
Quick solutions for Aim Test and device calibration.
If a test will not start
Select your game and the exact phone or tablet model from the catalog. If your model is missing, do not select a different model; report its name through the developer contact channel on the store listing.
If gyroscope does not work
Confirm that your device has a motion sensor and motion access for AIMLY is not disabled by the system. If no sensor is available, AIMLY preserves the touch result and omits gyro categories.
Why results change
AIMLY measures reaction time, overshoot, accuracy, control, stability, and consistency. Different movement performance produces different results; recommendations are personal starting points.
Deleting data
Use AIMLY → Settings → Delete All Data. This removes profiles, history, results, and preferences from the device.
Contact
For technical support or a device request, use the developer contact channel on AIMLY’s App Store or Google Play listing. Include your device model, operating-system version, and the screen where the issue occurred.